Apple Watch wallet app problem

Hi,

"Is this a common problem or do I have a software problem."

Make sure your Apple Watch is up to date.

On your iPhone open the Watch app then tap General > Software Update

Lates version available is watchOS 3.0.

Hi

It is not necessary to open the Wallet app first on your watch.

Simply double-click the Side button. If you would prefer to use a different card than the default card, next swipe sideways to select your preferred card.

When double-clicking, if your default Apple Pay card is not displayed, then you are not double-clicking quickly enough.

For comparison / guidance purposes: in order to activate Apple Pay via the side button on Apple Watch, the double-click needs to be significantly quicker than the slower speeds at which a double-press on the iPhone's Home button causes previews of open apps to be displayed.

To familiarise yourself with the required speed, you can practice launching this screen on your watch at any time. To return to the watch face, press the Digital Crown once.

The same process applies under the latest software.

To update your watch to the latest software, first update your iPhone to the latest version of iOS:

• Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support
• Update the software on your Apple Watch - Apple Support

You're welcome! 🙂